If you buy something with a warranty, you expect that warranty to cover defects. Mattresses, however, are beast of a different color when it comes to warranties. This applies to all mattresses, including King Koil mattresses. So, before you buy a King Koil mattress, it is important to understand what the mattress warranty does and doesn’t cover. If, however, you already have a King Koil mattress and have recently experienced one of the problems within the most common King Koil mattress complaints, then you need to know if your mattress warranty will cover your problem. This article will address both issues.
All Mattress Warranties
Before you buy a mattress, you should know that all mattress warranties are voided if there are any signs of stains on the mattress. For this reason, experts recommend that you purchase a waterproof mattress pad. This will protect your mattress from spills, urine and other substances that often cause stains on mattresses.
For Potential King Koil Mattress Owners
Premature sagging is one of the most common complaints made by current King Koil mattress owners. Thankfully, King Koil has one of the best premature sagging warranties on the market. While most mattress warranties require a sagging depth of 1.5″, King Koil will cover sagging that is any deeper than 0.79″. Unfortunately, this is where the good news stops when it comes to the King Koil mattress warranty.
The King Koil mattress comes with a 10 year warranty. This is one of the shortest warranties on the market. To make matters worse, the company depreciates their mattresses extremely fast. Full coverage for mattress problems stops at one year. After that, the company takes away coverage for 1/10th of the original retail sale price of your mattress each and every year.
To explain this further, if you have your mattress for five years and you have serious sagging issues and can use your warranty, the company will only refund you half of the original retail price of the mattress you purchased. Considering the fact that King Koil has a lower market value than many other mattress brands, this refund probably won’t amount to much when it comes time for you to purchase a new mattress. You will also have to pay the shipping price for shipping your defective mattress. So, by the time all is said and done, the warranty may not be worth much of anything after the first year The Consumer Guide.
These are all factors that you should understand before you purchase a King Koil mattress. But what about current owners? How do they deal with the stringent King Koil mattress warranty issues?
For Owners of Defective King Koil Mattresses
If you already own a King Koil mattress and you have a problem with it, you may be wondering what to do now. If you are in the first year of ownership, definitely use the warranty. Keep in mind, however, that there cannot be any signs of “fair wear and tear” or stains on the mattress. These issues will void the mattress warranty.
If, however, you have owned your mattress for a few years, then you need to take some time to consider whether or not your mattress warranty coverage is worth the hassle. Figure the shipping costs into your mattress warranty refund as well. If you find that the cost is more than it’s worth, then you might fare better at donating your mattress or trying to sell it at a highly discounted cost (as long as the issues with the mattress aren’t detrimental to someone else’s health or physical being.)